At Vivanta Reads Services, all products sold are digital E-books delivered electronically. Because of the instant and non-reversible nature of digital delivery, all sales are considered final once payment has been successfully completed and the product has been delivered.

We do not offer cancellations after purchase or refunds for downloaded or accessed E-books. Customers are advised to carefully review product details before making a purchase to ensure it meets their needs. If you experience any issues such as not receiving your file or downloading errors, our support team is available to assist you and ensure you receive your order successfully.

In rare cases where a technical error prevents delivery of your product, we will review the issue and ensure proper resolution, which may include re-sending the file. By purchasing from our website, you agree to this policy.